Contact
Public operator details and a contact channel are being prepared. You cannot currently send a message through this page. Once an email address or form is available, we will list a contact for features, advertising and privacy matters.
If sounds do not play
Check device media volume, mute settings, output device and the app’s volume and alert switches. Playback requires an initial action such as Start or Listen. Try sounds in Settings → Audio & alerts or Preview before starting or after finishing; listening is disabled while running or paused. Reset first if needed.
If “Some audio could not be loaded” appears, check your connection and reload while the timer is stopped. Unavailable sounds may fall back to a beep. If the problem persists, report which alert fails once the contact channel is open.
Switching apps, locking the screen or power-saving settings may stop audio. Missed alerts are not replayed together when you return.
If display or settings differ from expectations
Change the portrait digit layout (one or two rows) in Settings → Time. The fullscreen button appears on computers and on Android in landscape.
Changes to time or alerts while running are queued for a later round. Check the confirmation after saving. Pausing alone does not apply settings to the current round immediately.
Applying updates
On the public version, finish or reset the timer, then use Apply update in Settings → More if an update is available. Updates cannot be applied while running or paused. Reloading returns the timer to its initial state.
Settings and presets are retained when browser storage is available. Clearing site data deletes both; record important setups first.
What to include once contact opens
- Device, OS, browser/version and screen orientation.
- Round, rest, repeat and alert settings, and steps leading to the problem.
- Expected behavior, actual display/sound and when it happened.
Before sending images, remove unnecessary names, email addresses and preset names. Do not send passwords or card details. Information from inquiries is handled under the Privacy policy.
For purchases or payments on advertised sites, also contact the relevant provider. Problems with ad display can be reported here once the contact channel opens.